Last Updated: June 2026
Donzella Wines
2–3 Weston Road
Olney
Buckinghamshire
MK46 5BD
United Kingdom
Email: info@donzellawines.co.uk
Website: https://donzellawines.co.uk
Privacy Policy: https://donzellawines.co.uk/privacy-policy/
- GENERAL
By subscribing to SMS messages from Donzella Wines, you agree to receive recurring text messages from us regarding:
• New wine arrivals
• Special offers and promotions
• Seasonal discounts
• Wine tasting events and dinners
• Newsletter updates
• Service announcements
• Order-related updates (where applicable)
When you subscribe, we may send a confirmation message to verify your enrolment.
You confirm that you are at least 18 years old and legally permitted to receive marketing communications relating to alcoholic products in your jurisdiction.
Subscription to our SMS service is entirely voluntary and is not a condition of making a purchase from Donzella Wines.
- MESSAGE FREQUENCY
Message frequency will vary depending on promotions, events, seasonal campaigns and your interaction with Donzella Wines.
Typically, subscribers can expect between 1 and 8 messages per month, although this may vary.
We reserve the right to increase or decrease message frequency at any time.
- COSTS
Standard message and data rates may apply according to your mobile network provider's tariff.
You are solely responsible for any charges imposed by your mobile provider.
- CONSENT
By providing your mobile number and opting in, you expressly consent to receive marketing communications by SMS from Donzella Wines.
You may withdraw your consent at any time using the methods described below.
- STOPPING MESSAGES
You can unsubscribe from SMS marketing at any time by:
• Replying STOP to any message we send
• Following any unsubscribe link provided (where available)
• Contacting us at info@donzellawines.co.uk
After opting out, we will send a final confirmation message and you will no longer receive marketing SMS communications.
Please allow a reasonable period for processing your request.
- HELP AND SUPPORT
If you require assistance regarding our SMS service, you may:
Email: info@donzellawines.co.uk
Where supported, you may also reply HELP to one of our messages for further assistance.
- TRANSACTIONAL COMMUNICATIONS
Opting out of marketing messages does not affect essential service communications relating to:
• Existing orders
• Deliveries
• Account administration
• Legal or regulatory requirements
These communications may still be sent where necessary to fulfil our contractual obligations.
- MOBILE NUMBER CHANGES
If you change, transfer or relinquish your mobile telephone number, you agree to unsubscribe from our SMS programme before doing so or notify us at info@donzellawines.co.uk.
This helps prevent messages being sent to individuals who have not consented to receive them.
- PRIVACY AND DATA PROTECTION
We process personal information in accordance with UK GDPR, the Data Protection Act 2018 and our Privacy Policy.
For details regarding how we collect, use, store and protect your personal information, please visit:
- CARRIER LIABILITY
Mobile network operators and carriers are not responsible for delayed, failed or undelivered messages.
Message delivery depends on your mobile network and device capabilities.
- CHANGES TO THIS SERVICE
We reserve the right to modify, suspend or terminate our SMS marketing programme at any time.
We may also update these Terms & Conditions from time to time. Any changes will become effective upon publication on our website.
Continued participation in the SMS programme after changes have been published constitutes acceptance of the revised terms.
- CONTACT DETAILS
Donzella Wines
2–3 Weston Road
Olney
Buckinghamshire
MK46 5BD
United Kingdom
Email: info@donzellawines.co.uk
Website: https://donzellawines.co.uk
Privacy Policy:
https://donzellawines.co.uk/privacy-policy/